How to Fix Common Registration Issues with Learning Stream
If your professional development class, continuing education course, or any other type of learning program is not performing as expected, it’s time to take a look at the registration process. The potential success of any online program starts with signups. No matter how valuable the curriculum is, it won’t reach participants if the registration process is too complicated or cumbersome.
A robust registration software like Learning Stream can easily solve a lot of the major issues program administrators face—starting with the signup process and moving into overall course management.
Losing Data in Unorganized Spreadsheets
The issue: Administrators who don’t have access to a centralized registration or course management system often have no choice but to keep information in various spreadsheets. It’s easy to lose data this way, especially when each spreadsheet is organized a little differently and multiple people are able to make changes.
The fix: With automated registration data management capabilities, Learning Stream centralizes key information into one organized platform. Input and track important data—including registration data, course attendance, payment tracking, communication, and more—in one secure place. Learning Stream can also help you handle group registrations, account for different pricing scenarios and apply discounts, and analyze data for both individual classes as well as entire programs.
Complicated Systems for Learners
The issue: The more complicated the signup process is, the more likely potential learners are to abandon registration. At best, they may finally complete registration, but not without many emails or calls to your support team and frustration on both sides.
The fix: Customer experience matters a lot more than many administrators think. It can make or break your program, and learners are more likely to recommend a program that they enjoyed using and interacting with. Learning Stream features a smooth and intuitive user interface that makes navigating course catalogs, signing up for classes, and tracking progress a breeze.
Manual Data Entry Errors
The issue: Without a registration platform, staff members may spend hours manually pulling and inputting data from many different sources to update records, compile reports, or track attendance. Any form of manual data entry is subject to human error. One mistake in a single cell of a spreadsheet can have a big impact on your data and be time-consuming to correct.
The fix: Learning Stream’s robust reporting allows administrators to pull reports in just a few clicks. You can even customize reports and exports to get exactly the information you need, giving you data-informed insights to make better decisions.
Missed Communications and Reminders
The issue: Without a solid communications strategy built into your program, participants can miss important updates about class times, requirements, and curriculum requirements.
The fix: Learning Stream offers multiple ways to get automated reminders and other communications to ensure participants can stay informed and engaged in their course or program. Administrators can opt to set up email and text reminders, allowing participants to receive important alerts whenever and wherever their busy lives take them. And with features like automated testing and certificate issuing, the burden on administrators to keep on top of course milestones is lifted.
Interested in learning more about how Learning Stream can solve the most common registration problems? Contact us.
